How to take a screenshot for sharing your system details in your support request (macOS)

Most of the time, taking a screenshot of any relevant item and attaching it to your support request is a great starting point for our support team.

The easiest way to take a screenshot of a portion of your screen, is to press and hold down 3 keys:

1) Shift key

2) Command key

3) “4” key

After pressing the buttons, the cursor  will turn to a crosshair . Then,  

1) Click and highlight (drag) the cursor to the area around the information you want to capture.

2) By default, macOS automatically saves the content of the screenshot as a .png file on the desktop.

3) Attach the screenshot to your support request!