ERA Known Issues

Adobe Premiere Pro

Adobe Audition

Apple Final Cut Pro

DaVinci Resolve

Avid Pro Tools

Audacity

Logic Pro

Other

Adobe Premiere Pro

• Issue: Voice auto-EQ (AU format only) doesn't work as expected in Premiere.
  Solution: Prefer using the VST format instead.
• Issue: Avoid using the VST3 format of Audio Clean-Up Assistant while exporting your project.
  Solution: Prefer the VST format instead.
• Issue: Restoring a Premiere project after an ERA version update may show a "missing filters" notification.
  Solution: Rescan with the Plugin Manager, quit and re-open Premiere to resolve the issue.
• Issue: Avoid using the VST3 format of the ERA plug-ins, as you may experience GUI issues.
  Solution: Use the VST format instead.
• Issue: Premiere Pro does not respect reported latency, so the rendered output may have a small amount of silence at the beginning.

Adobe Audition

• Issue: The AU format of De-Clipper is not working correctly in Audition.
  Solution: Use the VST format instead.
• Avoid using the VST3 format of the ERA plug-ins, as you may experience GUI issues. Use the VST format instead.

Final Cut Pro

• Issue: [Audio Clean-Up Assistant only] Editing parameter values through the FCP Effect panel may result in resetting to a previous parameter state.
  Solution: Better edit the parameters via the plug-in GUI.
• Issue: Final Cut Pro may label a freshly downloaded version of ERA as not valid AU plug-ins. Solution: Reset the AU cache and validate for new plug-ins on the next FCP launch.
• Issue: [Audio Clean-Up Assistant only] Controlling a parameter through the GUI doesn't update the Effect panel and vice versa.
  Solution: Better edit the parameters via the plug-in GUI.
  
• The host may hang when a plugin is added to an excessive amount of clips.
• When splitting a clip with Voice autoEQ loaded, always hit the learn button on the new clips to ensure consistent behavior.

DaVinci Resolve

• Audio Clean-Up Assistant may hang during rendering.
• Issue [Windows Only]: The UI of the plug-ins is not shown correctly for Display Scalings other than 100%.
  Solution: Step 1. Find Resolve application executable
                  Step 2. Right-click and select properties.
                  Step 3. Go to the compatibility tab
                  Step 4. Click the button called "Change high DPI settings"
                  Step 5. Under the "High DPI scaling override" check the box and then select "System"
• Use the VST format of the ERA plug-ins instead of the AU.

Avid Pro Tools

• Pro Tools may hang when you try to duplicate a track with an Audio Clean-Up Assistant instance already inserted.
• Audio issue when loading Voice Deepener as a multi-mono plug-in on a stereo track in Pro Tools. Prefer a multichannel plug-in instead.
• Avoid using high sample rates and/or small buffer sizes, as this may cause a CPU overload warning.
• Pro Tools may not load a stored project with ERA plug-ins if the computer is not connected to the internet.
• Pro Tools may stop responding after consecutive, fast changes of presets in Room Tone Match.
• Avoid replacing a Reverb Remover Pro instance in a track, as it may hang! Remove it first, and then load the other plug-in.
• The native (Pro Tools) bypass button is not working with Mouth De-Clicker. Use De-Clicker's ON/OFF switch instead.

Audacity

• Issue: [Windows Only] Voice autoEQ may crash Audacity when audio playback is stopped.
  Solution: Close and reopen Audacity and everything should work as expected.
• Issue: Plug-in resizing may not work as expected.
  Solution: Close and reopen the UI window to resolve.
• Issue: [macOS only] Audio Clean-Up Assistant may show an "Analysis Failed" message on the GUI, even if the analysis of the Assistant feature has ended successfully.
  Solution: Ignore the message.
• At buffer sizes higher than 2048, real-time processing displays may get laggy.
• AU versions of all plugins are not fully supported in Audacity. Prefer using the VST versions.

Logic Pro

• Issue: Apple Logic's plugin manager may show the previous version number of ERA after a successful product update.
  Solution: In order to show the correct version number, reset the AU cache.
• Issue: De-Clipper may cause audio drop-outs during playback when used on stereo tracks.
  Solution: Use it on mono tracks, or set your track to mono to monitor the processing in real-time. You can therefore switch it back to stereo to export or render your track.
• Avoid using sample rates higher than 48kHz and buffer sizes below 512 samples, as this may cause a CPU overload.

Other

• Prefer large buffer sizes within your host when using ERA plugins, as they can stress out older CPUs.
• [GarageBand] A system overload popup may appear when changing presets or when loading ERA tools within Audio Clean-Up Assistant.
• We recommend using the Assistant feature of Audio Clean-Up Assistant without closing the GUI.
• Use the VST format of Audio Clean-Up Assistant, instead of the AU or the VST3 ones.
• When using Voice autoEQ in Audio Clean-Up Assistant, the volume may get excessively boosted. Turn down the output gain to compensate.