This is possible if you are trying to open your rent-to-own plug-in and the Splice desktop application is not running.
Another likely cause of this is the absence of a network connection. Check that your system is connected to an active network.
Last but not least, an antivirus/firewall software might be blocking the license validation.
So if there's an error with your Splice license:
- Make sure that your Splice app is running and you are logged-in.
- Check that your system has an active and stable internet connection.
- Check that your Splice plan is active and your billing details are correct.
- Check that there are not any antivirus or firewall in your system that is blocking the license validation with the Splice server.
Once you have followed these steps, press the Verify button to check your Splice license status again.